PRIVACY POLICY

FOAGroup.com is a website owned by Furniture of America (FOA) and its group members offered as a free online service for its customers and general users looking to learn more about FOA products and information about the company. Free access to information and services is available for customers who create online accounts (separate from their business accounts with FOA). Any use of the website, constitutes to the acceptance of this privacy policy which may be amended at any time by FOA.

ONLINE ACCOUNTS

FOAGroup.com allows users to create online accounts, either as a guest or a verified retailer. As a guest, access is allowed to save and/or share products either through a saved list or through email. Individual products may also be shared through social media sites (such as Facebook, Twitter, Pinterest, etc.). Any sharing through FOAgroup.com to these other media channels constitutes the right and permission to FOA to review and use any post. Any content or information posted by any user does not represent FOA or any of its affiliate organization. Any use of such social media services is under subject to the terms and policies of the respective social media site.

A user may also elect to create a retailer account, separate from his or her business account with FOA. A retailer account requires a verification process including proof of business permit, license or other valid, legal documents as required by FOA. These documents must be provided at the time of registration. The retailer account offers the same access as the guest account, with additional services directly aimed towards business holders. This allows placing orders, checking inventory status, pricing, as well as access to online sales and promotion. Each sales order is confirmed by a sales representative via a phone confirmation process with the user.

INFORMATION TRACKING

It is common practice for companies to track guest behaviors across its online properties. FOA reserves the right to receive and use web IP addresses in an effort to help improve the quality of FOA’s website. Information gathered on the website is non-identifiable to any specific user or entity. The cumulative data of all visitors (and not each data point) will be used by system administrators to offer a better online experience to visitors of the site.

Identifiable information such as your name and email address will be used solely for the purpose they are intended for—that is, in most cases, to address the user in direct communication with FOA. Special offers and promotions also constitutes to the use of such information, as well as subscription to the FOA newsletter, at the user’s consent in the form of an opt-out checkbox during registration. Creating an account will allow FOA to tailor its services to the user, and will, in most cases, expedite process and business transactions.

FEEDBACK AND THIRD PARTIES

FOA appreciates all feedback regarding its website. Any feedback or comments sent to FOA shall become and remain the exclusive property of FOA. FOA reserves the right to share your feedback with FOA personnel or designated third parties of our choosing in order to improve our services. Such companies may also collect personal information directly from you in connection with providing their services, and they will have the right to provide that personal information to us. Some information or services requested may be provided on behalf of FOA by affiliated businesses or agents. These other companies may not use your private or personal information for purposes other than providing services through or on behalf of FOA. FOA may engage other companies to provide services such as financing, marketing, shipping, delivery, web hosting or development, technical support and other support services. FOA reserves the right to provide user information to such companies to the extent it may be necessary for them to provide services to or on behalf of FOA or the user. Any such companies must agree to maintain the confidentiality of any personal information we may provide to them. FOA does not sell, rent, or trade any information with these third parties.

COPYRIGHT

FOAGroup.com allows users with retailer accounts to download hi-resolution images and assembly instructions for products. Downloading these images constitutes acceptance of the terms and conditions upon registration, which include the following: 1) images are protected by copyright and may only be used by the user for promotional purposes of the business he or she is affiliated to; 2) unapproved commercial use of the images is strictly prohibited; and 3) use of images in any obscene or offensive manner is also prohibited.